Terms and Conditions
Welcome to XZOOB. By using our website and placing an order you agree to the following terms and conditions. Please read them carefully before making a purchase.
1. About Us
XZOOB is a UK based brand offering jewellery accessories and gift items.
All products shown are subject to availability.
2. Use of the Website
By accessing our website you confirm that
• You are at least 18 years old
• Any information you provide is accurate
• You will not misuse our website or harm its functionality
We may update or change the site at any time.
3. Products and Descriptions
We aim to display all products as accurately as possible.
Colours finishes and sizes may vary slightly due to screen settings or natural materials.
We reserve the right to update or discontinue products at any time.
4. Pricing
Prices are listed in GBP and include VAT where applicable.
We may update prices without notice.
The price you see at checkout is the final price you pay.
5. Ordering and Payment
Your order is confirmed once payment has been successfully processed.
If an item becomes unavailable we will notify you and issue a refund.
We accept major cards PayPal Apple Pay and Buy Now Pay Later options where available.
6. Shipping
We currently offer UK delivery only.
Delivery times are estimates and may vary during busy periods.
Full details are available on our Shipping Information page.
7. Returns and Refunds
Our returns policy allows you to return eligible items within 30 days.
Items must be unused unworn and returned with all original packaging.
Certain items such as earrings and personalised products cannot be returned unless faulty.
Full details can be found on our Returns Policy page.
8. Intellectual Property
All content including images designs text and logos are the property of XZOOB.
You may not copy use or reproduce any material without written permission.
9. Liability
We are not responsible for losses caused by
• Delays in delivery outside our control
• Misuse of products
• Unauthorised access to your account
Nothing in these terms affects your legal consumer rights.
10. Changes to These Terms
We may update these terms at any time.
Continued use of the website means you accept any changes.
11. Contact
For any questions please contact us at our customer support email.
