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Whether you need product advice, order assistance, or styling suggestions — our team is ready to support you.
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Your satisfaction is our priority. Whether you have questions about our exquisite pieces or need assistance, our team is here to help!
- Help@xzoob.com
- 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF
Frequently Asked Questions
Here are some common questions about our exquisite jewelry.
We offer a stunning range of jewelry including rings, necklaces, and bracelets. Each piece is crafted with elegance, designed to complement your style and enhance your beauty.
You can track your order by clicking the link in your confirmation email. This will lead you to the tracking section where you can see the status of your delivery.
Yes, we provide complimentary gift wrapping for all purchases. Just select the option at checkout, and we’ll wrap your jewelry beautifully.
We offer a 30-day return policy on all non-custom items. If you’re not completely happy with your purchase, simply return it in its original condition for a full refund.
To keep your jewelry in pristine condition, store it in a cool, dry place and clean it with a soft cloth. Avoid exposure to harsh chemicals and wear it with care.
